RESULTS YOU CAN POINT TO
A few examples of reliability, delivery speed, and platform improvements in regulated environments.
Drupal/Backdrop
AWS
CI/CD
Observability
Reduced MTTR with SLOs + on-call readiness
Practical SLOs, alert tuning, dashboards, and incident workflows to reduce noise and speed recovery.
- Outcome: Faster recovery + fewer false alerts
- Scope: Dashboards, alerts, runbooks, incident process
Apigee governance + secure proxy patterns
Consistent proxy templates, security controls, and environment strategy across a top-5 bank.
Included migration from legacy APIM patterns to Apigee.
- Outcome: Safer launches + fewer policy regressions
- Scope: OAuth, rate limits, standards, reusable policies
POS selection + implementation for a multi-location retailer
Structured vendor evaluation to select the right POS, followed by implementation planning,
integrations, training, and a smooth cutover.
- Outcome: Lower rollout risk + clearer ownership
- Scope: Requirements, vendor eval, rollout plan, integrations
Public-facing developer portal for a major bank
Built and modernized a developer portal experience to improve onboarding, documentation,
and API adoption in a regulated environment.
- Outcome: Faster onboarding + improved discoverability
- Scope: Information architecture, content, governance, UX
Apigee portal modernization at scale
Modernized a Drupal-based Apigee developer portal and upgrade path for one of the largest
Apigee footprints in financial services.
- Outcome: Stronger DX + safer releases
- Scope: Upgrade plan, CI/CD, performance, hardening
Drupal 7 server management portal replacing cPanel
Built a customer-facing portal to manage servers, provisioning, and accounts at scale,
replacing legacy control panel workflows.
- Outcome: Better UX + automation-driven operations
- Scope: Multi-tenant portal, access control, workflows